About Us
What does Locked And Secured. do?
We are an IT services company based in Chicago, Illinois. We work on networks, systems, and security, with a focus on solutions that make sense and support that actually supports. If you have questions regarding our services, feel free to contact us.
Where are you located?
Chicago, Illinois and the surrounding Chicagoland area. We also provide remote services.
Who do you work with?
We work with anyone who is need of any technical assistance.
Working with us
How do I get started?
Use the Contact Form and choose the reason that fits best (General Inquiry, Support Request, or Business Partnership), or email security@lockedandsecured.com. Tell us what you are trying to fix or build and we will reply with next steps.
How quickly will you respond?
We typically respond within one business day.
How much do you charge?
Pricing depends on the type of services that are requested. Paid work starts only after we agree on scope and price in writing.
Do you sign NDAs?
If an NDA is required, please contact info@lockedandsecured.com directly for more information.
Security and privacy
What happens to the information I send through the contact form?
It goes to our email inbox through our form provider and is used only to respond to you and keep ordinary business records. We do not sell or rent your information, and we do not use analytics or advertising trackers. The full details are in our Privacy Policy.
Is it safe to put sensitive details in the contact form?
Please keep the first message general. Do not send passwords, account numbers, or other credentials through the form or by email. We will set up a safer way to share anything sensitive once we are working together.
Is it safe to put sensitive details in the contact form?
Please keep the first message general. Do not send passwords, account numbers, or other credentials through the form or by email. We will set up a safer way to share anything sensitive once we are working together.
I found a security issue on your website. Who do I tell?
Email security@lockedandsecured.com with what you found and how to reproduce it. Please do not test the site beyond what is needed to confirm the issue, and give us a reasonable chance to fix it before sharing it publicly.
About this website
Can I use the guides and runbooks on my own systems?
Treat them as general information. Test in a non-production environment first and back up before you change anything. See our Terms of Service for details.
Can I share or reuse your content?
You can link to the site and share individual pages with attribution. Commercial reuse needs our written permission.
The site isn't working well for me. Who do I contact?
Email security@lockedandsecured.com. See our Accessibility Statement for what we do to keep the site usable for everyone.